Car Rental COVID-19 FAQs
What steps are being taken to clean rental cars?
Each rental vehicle at Enterprise is thoroughly cleaned between every rental and backed with our Complete Clean Pledge. This includes washing, vacuuming, general wipe down, and sanitizing with a disinfectant that meets leading health authority requirements, with particular attention to more than 20-plus high-touch points. We also extend the Complete Clean Pledge to our shuttles (for airport locations) and neighborhood branches.
What is the current car rental process?
To help protect both customers and employees, we have modified our car rental process. This includes the addition of curbside rentals at our locations to help promote social distancing by getting you quickly on your way while avoiding foot traffic in our locations.
Delivery is also offered at select car rental locations throughout the country. Please contact your rental branch for availability.
Whether you are picking your vehicle up curbside, or if we deliver it to you, we’re committed to maintaining proper distance throughout the process.
Advance Check-In is now available at 100+ U.S locations so you will not need to stop at the rental counter.
Can I modify, extend, or cancel my reservation?
You can modify or cancel your reservation via our website or mobile app. We have extended our existing no-fee cancellation policy to include customers with pre-paid rentals booked directly through us. To extend your car rental, you can click “Call to Extend Your Rental” in our mobile app. You can also call your rental branch or 1-855-266-9565 to extend your reservation.
For more information, please visit our COVID-19 FAQs page.
For additional questions, please visit our main car rental FAQs page.
Location Details
Services
Renting a Car at Pasadena Arcadia
Information for Renting a Car in Pasadena
This car rental branch is located in the East Pasadena area near the intersection of Colorado and Rosemead Boulevard. Convertibles, Luxury cars and SUVs are particularly popular rentals at this location (based on availability).
Areas Serviced
Pasadena, Arcadia, San Gabriel, Temple City, South Pasadena, Altadena, Sierra, Madre, Rosemead, Alhambra, East San Gabriel, East Pasadena, Monrovia, Duarte, Hastings Ranch, San Marino
Places of Interest
Santa Barbara – approximately a 2 hour drive
San Diego - approximately a 2 hour drive
Las Vegas - approximately a 4 hour drive
Directions to Airport
This location is approximately 25 minutes from the Bob Hope Airport in Burbank. Head west on E Colorado Blvd and turn right onto Sierra Madre Villa Ave. Turn left to merge onto I-210 W toward San Fernando and continue onto CA-134 W. Take exit 5 to I-5 N and then take exit 148 for Buena Vista St. Keep right at the fork and follow signs for Burbank Airport.
Nearby Attractions
Rose Bowl, Pasadena City College, Huntington Library, Santa Anita, Race Track, Santa Anita Park, Langham, Cal Tech, California Institute of Technology, Mount Wilson Observatory